You should treat others, as you would like others to treat yourself is an easy, yet great message of A gift from Mrs.Timm. This updated version of Dartnells classic video conveys the essence of customer service and reveals the importance of being helpful and courteous to customers. It sticks to a golden rule that thoughtful and considerate treatment of others pays off sometimes in unexpected ways.
This video by Dartnell, based on a story of an elderly woman who visits a hospital and treated rudely by three service employees, it demonstrates to customer service employees how to be kind and courteous towards your customers.
Through this video Dartnell throws light on employees who works with the public and how can they improve their attitude towards customers. A gift from Mrs.Timm portrays typical job situations based on real life. Dartnells video shows that how service employees can win their customers and their loyalty.
The purpose of this video is all about motivating employees and increasing their understanding of others. A gift from Mrs.Timm reveals that customers are the most vital asset of an organization. Without them, service employees would not and could not exist in a business. When service employees satisfy their customers, customers not only help service employees grow by continuing to do business with them, but recommend to friends and associates.
Dartnell has done an excellent effort to make service employees understand that treating customers well by meeting their needs indicates a prolong association of customer with an organization through A gift from Mrs.Timm. It also conveys that its customers who adds value in an organization.
Dartnells DVD will work wonders for those service employees who deals with public on a daily basis and wants to maintain their existing customers while adding the new ones. Therefore, if you are a service professional and want to win your customers then A gift from Mrs.Timm by Dartnell is indispensable for you. Just log on to Dartnell and buy this DVD now!